Frequently Asked Questions (FAQ)
Welcome to the RSN Enterprises FAQ page. Here you’ll find answers to the most common questions about importing vehicles from Japan to Australia and Sri Lanka.
General Questions
Q: What does RSN Enterprises do?
A: We specialise in importing quality vehicles directly from Japan to Australia and Sri Lanka. We source, purchase, and arrange shipment of vehicles through Japanese auctions and exporters.
Q: Do you import spare parts or only cars?
A: We only import complete vehicles, not spare parts or accessories.
Q: Can I choose the car I want?
A: Yes. You can request specific makes, models, years, or price ranges. We’ll search Japanese auctions and exporters to find options that match your requirements.
Import Process
Q: How long does it take to import a car from Japan?
A: Shipping usually takes 6–10 weeks to Australia and 4–8 weeks to Sri Lanka, depending on shipping schedules, customs clearance, and inspections.
Q: What documents do I need?
A: Typically, you’ll need proof of identity (passport or driver’s licence), and documents for customs clearance. We guide you through this step by step.
Q: Can I inspect the car before shipping?
A: We provide auction sheets, detailed photos, and vehicle history before purchase. Customers may also arrange independent inspection in Japan.
Costs & Payments
Q: What costs are involved in importing a car?
A: Costs include:
Vehicle purchase price
Shipping charges
Customs duty and taxes (varies by country)
Port handling and inspection fees
Compliance, roadworthy checks, and registration in your country
Q: How do I make payment?
A: A deposit is required to secure your vehicle, with the balance due before shipping. We accept [insert payment methods: e.g., bank transfer].
Q: Are deposits refundable?
A: Deposits are non-refundable once a vehicle has been purchased, unless we are unable to secure the requested vehicle.
Australia-Specific
Q: Will my car meet Australian standards?
A: Vehicles must comply with the Australian Design Rules (ADR). Some vehicles may require modifications or compliance inspections before registration.
Q: What taxes and charges apply in Australia?
A: You will need to pay GST (10%), customs duty, port charges, and registration fees. Costs vary by vehicle type and value.
Sri Lanka-Specific
Q: Can I import any type of car into Sri Lanka?
A: Import regulations in Sri Lanka change frequently. Restrictions may apply to engine capacity, age of vehicles, or fuel type. We advise checking current government rules before placing an order.
Q: What taxes and duties apply in Sri Lanka?
A: Import duties, VAT, and other levies in Sri Lanka can be high and depend on the type, year, and engine size of the vehicle. Customers are responsible for all local taxes and charges.
Other Questions
Q: Do you offer a warranty on imported cars?
A: Vehicles are sold as-is. Some exporters provide auction condition reports, but warranties are not included unless specifically stated.
Q: How can I get started?
A: Simply contact us via our Get a Quote page, provide details about the car you want, and we’ll begin searching auctions in Japan.